Refund policy

Refund & Exchange Policy

• Immediate Inspection Upon Delivery: Please inspect items immediately upon receipt and before the courier departs.
• On-the-Spot Returns & Exchanges: Items for refund or exchange must be returned to the courier at the point of delivery, with only the delivery fee charged.
• For exchanges, a new order must be placed online. ( Partial acceptance or refusal of individual items within the package is not allowed ,You can only receive or return the whole package).
• Responsibility After Acceptance: Items accepted without inspection are the customer's full responsibility; no refunds or exchanges can be processed once the courier has departed.